Shipping Policy

At Yager Martin, we strive to deliver your orders as quickly and safely as possible. Below are the details regarding our shipping coverage, delivery timelines, and tracking procedures.

Order Processing Time

  • All orders are processed within 1 to 2 business days (excluding Sundays and national holidays) after receiving your order confirmation email.
  • You will receive a notification with a tracking link once your order has shipped.

Shipping Rates & Delivery Estimates

We offer standard delivery across all deliverable pincodes in India:

Shipping Method Estimated Delivery Time Shipping Cost Payment Breakdown
Prepaid Orders 3 – 5 Business Days FREE 100% Paid Online
Cash on Delivery (COD) 4 – 7 Business Days FREE ₹100 Advance Deposit + Remaining Balance on Delivery

(Note: Delivery times are estimates and may vary slightly during high-demand promotional sales, public holidays, or unforeseen weather circumstances.)

Cash on Delivery (COD) Deposit Policy:

  • How it works: To confirm a COD order, a nominal advance deposit of ₹100 is required online at checkout.
  • No Extra Fee: This ₹100 deposit is not an extra charge or fee. It is deducted from your total bill amount.
  • Example: On an order worth ₹599, you pay ₹100 online to confirm, and the remaining ₹499 in cash or via UPI to the courier executive upon delivery.
  • Non-Refundability: In the event of order rejection at doorstep without valid cause, the ₹100 deposit is non-refundable to cover forward and return logistics cost (RTO).
  • For Cash on Delivery orders, our team or logistics partner may send an automated OTP or call to verify your address before dispatch.
  • Please ensure exact cash is available at the time of delivery.

Order Tracking

  • Once your package is dispatched, we will send an SMS, WhatsApp notification, and email containing your AWB / Tracking Number and a direct tracking link.
  • You can track the real-time status of your parcel directly via the link provided or on our logistics partner's portal.

Failed Deliveries, Incorrect Address & Refused Packages (RTO)

Our courier partners will attempt delivery up to 2–3 times and will attempt to reach you via call/SMS. Please double-check your shipping address and contact details before placing your order.

If an order cannot be delivered due to an incorrect or incomplete address, an unreachable phone number, or if delivery is refused at the doorstep, the package will be processed as Return to Origin (RTO).

  • Prepaid Orders: Once the package is received back at our facility and inspected, a refund will be issued to your original payment method, minus the actual forward and return shipping costs incurred.
  • Reshipping: If you request the order to be reshipped, an additional re-shipping fee will apply prior to dispatch.

For full details regarding returns and deductions, please review our Refund & Return Policy.

Damaged or Missing Parcels

If your package arrives visibly damaged, tampered with, or if an item is missing from your parcel:

  • Do not accept the delivery if the outer packaging is completely open or compromised.
  • Contact our support team within 24 to 48 hours with photos/videos of the box and invoice so we can issue a quick replacement.

Contact Us

If you have any questions or need an update on your shipment:

  • Email: [contact@yagermartin.com]
  • WhatsApp / Phone: [8796689758]
  • Hours: Monday to Saturday | 10:00 AM – 6:00 PM IST